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Visit Us

The Pen Museum is located on Frederick Street in the heart of Birmingham’s world famous Jewellery Quarter, in a former Victorian Pen factory built in 1863, a fabulous Lombardic Italianate red brick building now known as the Argent Centre.


Find out here everything you need to know for your visit to the Pen Museum.

Although things are a little different, we want to ensure your visit is safe, enjoyable and inspirational.

Throughout the Museum there are a range of activities for people of all ages to enjoy including:

Writing with a quill and ink.

Using typewriters.

Try your hand at calligraphy.

Use graphology to analyse your handwriting.

Follow the pen nib trail.

Hear first hand experiences of pen workers.

Plus an exciting opportunity to make your own nib using the same machinery once operated by women workers in the 19th century. *

Gifts galore for everyone in our Gift Shop – Go on treat yourself we have something for all.

*Please note that while we will always endeavour to offer activities as advertised on our website and leaflet, this is subject to change at short notice due to volunteer availability.

On the day of visiting, this may mean that we offer you an amended visit. We appreciate your understanding and our commitment to delivering excellent customer service means that you will always receive the best visitor experience possible.

Opening Times

Friday, Saturday: 11am to 4pm (Last Entry 3pm)

Sunday: 12pm to 4pm (Last Entry 3pm)

Time Slots:

On the hour from 11am to 3pm Thursday, Friday, Saturday
On the hour from 12pm to 3pm Sunday
Maximum 6 people per time slot.

Booking tickets to visit

You will be redirected to Art Tickets, our ticketing platform partner.

Click here to book your tickets or click on the ticket icon.


Art Tickets support services are on hand to speak to visitors needing help using the site:

Call +44 (0) 203 757 9772 or email



Adult + Donation: £7.70 *

Adult: £7.00

Concession + Donation [Adults 65+]: £6.05 *

Concession [Adults 65+]: £5.50

Students + Donation: £6.05 *

Students: £5.50

Child + Donation [5 to 15]: £3.30 *

Child [5-15]: £3.00

Child (under 5): FREE

Essential Carer: FREE

Disabled adult visitors pay concession admission.

Please contact us to discuss any special access needs.

Group Visits please contact the Museum in advance to arrange your visit. We can also provide for away day visits including our usual activities plus Jewellery Quarter Walk and Talk or onsite Talk and Quiz.

Invitation To Gift Aid

*Gift Aid donation is optional. If you would like to donate and are a UK Tax Payer , choose the option to Gift Aid your standard ticket purchase from the Art Fund Tickets payment screen when booking online.

When visiting the Museum ask for a Gift Aid admission at the front desk, and confirm you are happy for the Pen Museum to receive additional esstential funds from the Government. For us to claim Gift Aid from admission’s, we must ask for a donation of at least 10%, we will receive an additional 25p for every pound you give to us at no extra cost to you. Thank You.

Access Requirements

To help protect our Volunteers we suggest wearing a face covering and use of hand sanitiser regularly throughout your visit

Please be ready to show your ticket to our front of house volunteers, we do not require the ticket to be printed.

Being on the ground floor most areas of the Pen Museum are wheelchair accessible.

We hope you enjoy your visit!

How to find our Museum:

The Pen Museum is a 10-15 minute walk from Birmingham’s central shopping area, as well as being well served by public transport.


Follow Newhall Street into Graham Street and then turn right into Frederick Street. Entrance to the museum is just after Legge Lane.


On street parking is available around the Museum. All street parking is pay and display, charges apply on most days.

Our Museum is located within Birmingham’s Clean Air Zone (CAZ). If travelling to Birmingham check in advance if your journey is affected:

Birmingham Clean Air Zone

Travel Information

National Express Journey Planner

West Midlands Network

Special Offer for Visitors

1000 Trades

Enjoy 10% off Food and Drinks for Pen Museum ticket holders, before 5pm on day of admission. 1000 Trades is a neighbourhood bar and kitchen based in an historic grade II listed former jewellery workshop and badge factory.

Present your ticket to claim the discount.


+44 (0)121 236 9834


Kids in Museums