Visit and Contact
The Pen Museum is located on Frederick Street in the heart of Birmingham’s world famous Jewellery Quarter, in a former Victorian pen factory built in 1863, a fabulous Lombardic Italianate red brick building now known as the Argent Centre.
Find out here everything you need to know for your visit to the Pen Museum.
Although things are a little different at the moment, we want to ensure your visit is safe, enjoyable and inspirational.
Capacity within the museum has been reduced to accommodate social distancing with a one way system in place.
Friday and Saturday: 11am to 5pm
Sunday: 1pm to 5pm
Closed 25th, 26th, 31st December – 1st January
Booking tickets to visit
You will be redirected to Art Tickets, our ticketing platform partner. Please be aware that online booking closes at midnight the day before.
Click here to book your tickets or click on the ticket icon.
Art Tickets support services are on hand to speak to visitors needing help using the site:
Call +44 (0) 203 757 9772 or email email@example.com
Adult: £6.00 / Gift Aid: £6.60
Concession: £4.50 / Gift Aid: £4.95 (Adults 65+)
Students: £4.50 / Gift Aid: £4.95
Child (5 to 15) £2.50
Child (under 5) FREE
Disabled adult visitors pay concession admission (free for carer/personal assistant) please contact us for details.
To help protect our Volunteers please wear a face covering (unless exempt) and use hand sanitiser regularly throughout your visit. Do not pass your phone or printed tickets to our staff. You may be asked for your name and booking number. Follow the one-way system at all times as directed by our Volunteers. Being on the ground floor most areas of the Pen Museum are wheelchair accessible.
Conditions of Sale
Please do not enter if you or any of your party are feeling unwell, have had any symptoms of Covid-19 or have been in contact with anyone that has had the virus in the last 14 days.
How to find our Museum:
The Pen Museum is a 10-15 minute walk from Birmingham’s central shopping area, as well as being well served by public transport.
Follow Newhall Street into Graham Street and then turn right into Frederick Street. Entrance to the museum is just after Legge Lane.
On street parking is available around the Museum. All street parking is pay and display, charges apply on most days.
Our Museum is located within Birmingham’s Clean Air Zone (CAZ). If travelling to Birmingham check in advance if your journey is affected:
+44 (0)121 236 9834
We hope you enjoyed your visit!