Role Title  Front of House Volunteer
  Role SummaryOur Front of house volunteers take pride in creating an exceptional first impression for all Museum visitors.

Serving as the Museum’s front-of-house, you will be welcoming guests, processing admissions, and providig an overview of the museum’s offerings.

Front of House volunteers are also able to offer insights on the selection of nibs, inks, and pens available for purchase in the Museum shop.  

 Duties:   Giving a warm welcome to our visitors
Operating Tills
Retail monitoring and restocking
Process admissions  
  What Can You Gain?   Experience in a retail and heritage setting

Develop customer service skills

Confidence in communicating with the public
  Who Does It Suit?People who:
Have a friendly and helpful demeanour.

Like engaging in conversation with people of all ages.

Have excellent customer service skills.

Have enthusiasm to promote the museum.

Have a willingness to learn about the museum’s history and share this knowledge.  
  Extra Information All volunteers are given the necessary training to be successful at this role, which includes a volunteer handbook and guidance from experienced volunteers.

Flexible around your schedule – we do not require a minimum set of hours volunteering but would ask that you try to volunteer once a month.